The proposed project will focus on the intersection of digital transformation, human resource management and organizational development (HRM&OD), improved service delivery and responsiveness to citizens. The following areas have been identified as components of a program to improve the functioning of the Philippines civil service: (a) Strengthening Individual and Agency Capabilities for Human Resource Management to lead and coordinate the reform process; (b) Systems and Technologies for Effective Human Resource Management including the introduction of technological infrastructure to automate HR/personnel and payroll data; and (c) Project Management and Change Management to support HRM transformation including the creation of a Project Management Unit and the development and implementation of change management and communications strategy. Improving bureaucratic efficiency through the acceleration of digital transformation in government is a key priority of the Government of the Philippines. This proposed project will support the development of a smart and future-ready civil service capable of delivering the public goods and services expected in a “middle class society.”

* The project abstract is drawn from the PAD, SAR or PGD and may not accurately reflect the project’s current nature

1. Total project cost includes funding from World Bank and non-bank sources in US$ millions. Active and Closed projects show current commitments. Proposed (pipeline) and dropped projects show the forecast amount. The commitment amount for projects in the pipeline is indicative and may be modified during the project preparation.

2. Borrower refers to the Borrower of a Loan or Recipient of a Grant.

3. ”Fiscal Year” is the fiscal year in which the project was approved (or dropped if the status is dropped). The World Bank’s fiscal year is from July 1 – June 30. For example, a fiscal year of 1996 corresponds to July 1, 1995 – June 30, 1996.